Sales Policy – Effective Date: January 7, 2025
At KingBina, we strive to provide you with the highest quality luxury beauty products and an exceptional shopping experience. This Sales Policy outlines the terms and conditions that apply to the sale of products on our website kingbina.com. By making a purchase from KingBina, you agree to the following terms.
1. Product Availability
We strive to keep our inventory updated and accurate, but due to high demand or unforeseen circumstances, some items may be temporarily out of stock. If an item is unavailable after placing your order, we will notify you promptly and offer you a full refund or suggest a suitable alternative.
2. Pricing and Discounts
- Prices: All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices may change from time to time, and we reserve the right to modify pricing without prior notice.
- Promotions and Discounts: From time to time, we may offer special promotions, sales, or discount codes. These offers are subject to specific terms and conditions, such as limited time frames or minimum purchase requirements. All promotional discounts are applied at checkout and cannot be combined with other offers unless explicitly stated.
3. Payment
- Accepted Payment Methods: We accept payments via major credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, and other payment options available on the checkout page.
- Payment Authorization: By submitting payment information, you authorize KingBina to charge the total amount of your order, including applicable taxes, shipping, and handling fees, to your chosen payment method.
4. Order Confirmation
- After placing an order, you will receive an order confirmation email that includes the details of your purchase, including the products, shipping address, and estimated delivery date. This confirmation serves as a receipt for your order.
- Please review your order carefully. If you notice any errors, contact our customer service team immediately at info@kingbina.com.
5. Shipping and Delivery
- Shipping: We offer various shipping methods, and the applicable shipping fees will be calculated at checkout based on your location and the shipping method selected.
- Order Processing: We process orders within 1-2 business days after receiving your payment. Orders placed on weekends or holidays will be processed the next business day.
- Delivery Time: Estimated delivery times vary depending on your location and the shipping method chosen. Shipping times are provided at checkout and are not guaranteed, although we aim to deliver your products as quickly as possible.
- International Orders: International customers are responsible for any customs duties or taxes applicable to their orders. Delivery times for international orders may vary, and customers should be aware that customs processes can cause delays.
6. Order Changes or Cancellations
- Cancellations: You can cancel your order within 24 hours of purchase. After this time, your order will be processed, and cancellation may not be possible.
- Order Changes: Once an order has been processed or shipped, changes to the order (such as product modifications or address updates) may not be possible. Please ensure that your order is correct before submitting it.
7. Returns and Refunds
- Returns: If you are not satisfied with your purchase, you may return eligible items within 30 days of receipt in accordance with our Refund and Returns Policy.
- Refunds: Refunds are processed once the returned item is received and inspected. The refund will be issued to the original payment method, excluding shipping fees, unless the item was defective or incorrect.
- Defective or Damaged Products: If your product is defective or damaged during shipping, please contact us within 5 business days to resolve the issue promptly. We will provide you with a replacement, a full refund, or another suitable solution.
8. Sales Tax
Sales tax is applicable to orders based on the shipping address and local tax regulations. The appropriate sales tax will be calculated and displayed during checkout. We collect sales tax for U.S. orders based on the applicable state laws.
9. Customer Responsibilities
- You are responsible for providing accurate and complete information when placing an order, including your shipping address and payment details.
- If there is an issue with your order (such as delivery failure due to incorrect address), you may be responsible for any additional charges incurred to re-ship the order.
10. Limitation of Liability
- KingBina is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the total value of the items purchased from KingBina.
- We do not guarantee the performance of any specific product, as individual results may vary.
11. Terms of Service Agreement
By placing an order with KingBina, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Sales Policy, our Privacy Policy, Refund and Returns Policy, and other policies on our website.
12. Contact Us
If you have any questions or concerns about our sales policy, need assistance with an order, or wish to inquire about a product, please contact us:
- Email: info@kingbina.com
- Phone: (360) 629-3825
- Website: kingbina.com
This Sales Policy is effective as of January 7, 2025. Thank you for choosing KingBina for your luxury beauty products!