Shipping Policy – Effective Date: January 7, 2025

At KingBina, we are committed to providing a smooth and reliable shipping experience for all of our customers. This Shipping Policy outlines the shipping methods, processing times, fees, and important details related to the delivery of your orders. By purchasing from KingBina, you agree to the terms outlined in this policy.

1. Shipping Locations

We offer shipping to all U.S. states and select international destinations. Shipping costs and delivery times vary depending on the shipping address. Please note that some remote areas may have restricted shipping options.

  • Domestic Shipping: Available to all U.S. states, including Hawaii and Alaska.
  • International Shipping: Available to select international locations. International customers may be responsible for customs duties and taxes upon arrival, which are not included in the shipping cost.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to cater to your needs. Delivery times are estimates and may vary depending on factors such as location, weather, or customs clearance for international orders.

  • Standard Shipping: Delivery typically takes 5-7 business days within the U.S. International deliveries may take longer.
  • Expedited Shipping: Delivery typically takes 2-4 business days within the U.S.
  • Overnight Shipping: Delivery is made the next business day (available only for domestic orders, depending on the time of order and delivery address).

Please note that business days do not include weekends or holidays.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed the next business day.
  • Order Confirmation: Once your order has been processed, you will receive an order confirmation email with tracking details (for eligible shipping methods).

If your order is placed during peak times (e.g., holidays or sales events), processing times may be slightly longer, but we will do our best to ensure timely shipment.

4. Shipping Fees

Shipping fees are calculated during checkout based on the shipping method selected, delivery location, and the total weight of the products. The available shipping methods and associated costs will be displayed before you complete your purchase.

Free Shipping: We offer free standard shipping on orders over a specified amount. Please check our website for current eligibility details.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress via the shipping carrier’s website.

Note: Tracking information may take 24-48 hours to update once the item has been shipped. If you encounter any issues with tracking, please contact us at info@kingbina.com.

6. Delivery Delays

While we strive to ensure timely deliveries, please be aware that delivery times are estimates and are not guaranteed. Delivery delays may occur due to factors beyond our control, such as:

  • Inclement weather
  • Carrier delays
  • Customs processing (for international shipments)
  • High order volumes during holidays or sales

If you experience a delay, please reach out to the shipping carrier using your tracking number, or contact us for assistance.

7. Shipping Restrictions

  • P.O. Box Addresses: Some shipping carriers may not deliver to P.O. Box addresses. Please check the available shipping methods at checkout for your specific address.
  • International Shipments: For international orders, please be aware that the recipient is responsible for all customs duties, taxes, and import fees imposed by the destination country. These fees are not included in the product price or shipping fees and will be charged by the carrier or customs authorities upon delivery.
  • Restricted Products: Some products may be restricted from being shipped to certain international destinations due to regulations. If your order contains restricted products, we will notify you and work to resolve the issue.

8. Damaged or Lost Shipments

  • Damaged Items: If your package is damaged upon arrival, please contact us within 7 days of receiving the item. We will work with you to resolve the issue and offer a replacement or refund based on the situation.
  • Lost Shipments: If you believe your shipment is lost, please contact us. We will open an investigation with the carrier. In case of a confirmed lost shipment, we will issue a replacement or refund, depending on the circumstances.

9. International Shipments

For international orders, KingBina will ship to selected countries. Delivery times and costs vary by location. International customers are responsible for:

  • Customs Duties and Taxes: Any customs duties, import taxes, or fees imposed by the destination country are the responsibility of the customer. These charges are typically due upon delivery and are not included in the shipping cost at checkout.
  • Customs Delays: International shipments may be delayed due to customs inspections or regulations in the destination country. We are not responsible for customs-related delays.

10. Contact Us

If you have any questions regarding shipping or need assistance, please feel free to contact us:

This Shipping Policy is effective as of January 7, 2025. By placing an order with KingBina, you agree to the terms outlined in this policy. Thank you for choosing KingBina for your luxury beauty products!